Important FAQs & general need to know information
Takeaway grazing platter service – this service is perfect for events for under 30 people. You can view all our platters via our website (
nesianbites.co.nz) under the “Platters” tab.
Grazing table service – this service is ideal for events with 30+ guests. You can find all our grazing table menus and options via our website,
nesianbites.co.nz under the “Grazing Tables” tab.
We renew this every year and we have just renewed until February, 2022.
The delivery option is only available in the weekends. Delivery fee applies unless included in your package (which will be stated online).
All delivery charges will be applied and confirmed during the invoicing process as this is dependent on your event location.
Within 10km will have a flat fee of $10.00
15km – $15.00
20km – $20.00
30km – $20.00
40km – $25.00
If your order is canceled before 21 days (3 weeks) from your event, only 50% of your booking will be refunded.(this will go towards the administration fee and cover loss of bookings for your event date)
Unfortunately, we do not offer any refunds for cancellations within 21 days (3 weeks) of the event, only date changes allowed and only if we have availability.
As per the Consumers Guarantees Act – orders and bookings will not be refunded should you decide to change your mind after your order and or event has been delivered and catered for.
Cancellation is accepted before 21 days (3 weeks) out from an event, however, only 50% of your booking will be refunded as per our refund policy.
In order to plan ahead for any event we will start planning and sourcing 3 weeks prior to ensure we have all props, cutleries, plates, cups, napkins, and stocks ordered, prepaid and booked for the event.
In the interest of food safety, we recommend any food not eaten within 4 hours from the time of delivery and setup completion disposed of. Please inform us of any special dietary requirements you may have.
All our foods are prepared in a Shared kitchen and may have traces of allergens therefore, we cannot guarantee against traced allergens in our foods.
If you are collecting your order, we recommend that they are refrigerated upon pick up and consumed within 24 hours. For all custom graze orders and tables, we recommend all tables are set up in a cool area and away from direct sunlight. We also recommend using air conditioning if your event is held indoors during summer. All orders are non-refundable and non-changeable after delivery.
If you have ordered one of our takeaway platter boards, they will be loaned to you free of charge and not for customers to keep. Collection will be organised at the time of order and any travel incur will be on-charged to the customer.
If you have ordered one of our platter boxes – these are for our customers to keep.
All platters are a mixture of high-quality local cheeses, nuts, fresh bread, dried fruits, crackers, cured meats, fresh fruits, and antipasti-style foods (which can vary subject to what’s available and in season). We also bake some of our desserts upon request (pineapple tarts & brownies). We can provide hot island dishes as additional items upon request for a grazing table booking – this option is available under our Custom grazing table service.
We provide seafood grazing tables also which consist of oysters, prawns, raw fish, fresh half shell mussels and salmon sashimi. This is available on our website under the Grazing Table tab.
Once you decide on what service you want, email us and we will process your invoice.
Once your invoice is processed we will send this to you for approval.
Once approved, a deposit of 20% is required up front to hold your date and confirm your booking.
The remaining 80% is required 16 days prior to your event.